Our team has extensive experience of IT delivery across multiple industries from public sector to financial, insurance, education, pharmaceutical and retail.
We select only the highest caliber individuals to join Magia, and members of our team have been instrumental in the success of significant software implementations.
Our implementation and training teams provide industry leading expertise and are committed to building excellence.
We provide vendor agnostic advise for automation of business rules and implementation of rules engines. We have experience of working with a number of rules engine technologies and can advise on best practices, strategies and methodologies in automation of business rules.
Our services include a 2 week discovery study, on site in your organisation, where we investigate existing automation or potential of business rules automation and provide a formal report detailing our findings and recommendations.
Oracle Intelligent Advisor is a Business Rules Management System (BRMS) which enables the writing of business logic in natural English, rather than traditional code – this allows full transparency of live business rule logic and empowers organisations to implement constantly changing policies and legislation into their IT systems efficiently and effectively, using a controlled, robust and transparent approach.
We have a proven track record implementing Intelligent Advisor as part of enterprise applications including Siebel, Oracle Service Cloud (RightNow), E-Business Suite, Microsoft Dynamics, and bespoke applications.
Our depth of experience with Intelligent Advisor, enables us to advise on best practices, strategy and architecture, in addition to providing services in all aspects of implementation.
Our Services include
Our certified business analysts quickly acquire domain knowledge and transform business requirements into elegant, functional designs based on Oracle Service Cloud.
We will guide you to choose the right solution components to suit your organisations, and configure and enhance as required to enable you to serve your client/citizen base effectively.
We can accommodate a system architecture that is cloud based, hybrid, or we can help you start your journey from on premise to cloud. Additionally, we are experts in .NET and Java, which gives us the flexibility to integrate with bespoke or legacy systems.
We are happy to integrate within the client’s project team or manage every aspect of the project as desired. We have vast experience in managing the full project life cycle using both agile and traditional waterfall methodologies. We provide guidance at executive and management level and have successfully advised directors and senior executives on IT strategy and road-map.
We provide training on every aspect of Oracle Service Cloud from a basic overview for managers to full technical integration training for client’s technical staff. Our tailored training courses enhance the internal agility of organisations and reduce dependence on external support.