The Magia Mindbank

Find out about our latest news, events, and read articles written by our consultants sharing their expertise and experience.

Insights

The Future of Customer Experience: Integrating the Human Touch in a Digital Age

Ahead of the Unleash CX event, Victoria Collier caught up with Leona Chauhan, to discuss the future of customer experience and how businesses can seamlessly blend technology with human connection.

Intelligent Advisor working with GOV.UK Design Systems (GDS)

Art of the Possible: Oracle Intelligent Advisor - Event in Dublin

Leona Chauhan will be presenting the "Art of the Possible" at the Oracle Offices in Dublin early 2025.

Intelligent Advisor Use Case: Integrating Google Maps

Watch as we walk you through a quick demo showing how Intelligent Advisor integrates Google Maps to collect data

A group of hikers, on a wooden bridge with hills in the background, in white t-shirts showing Finnbar's Force signs

Mountain Foxes – The Sky’s the Limit!

Magia’s adventurous staff members took part in a charity climb of Scafell Pike for Finnbar’s Force, a charity supporting children and families affected by childhood cancer.

Intelligent Advisor Use Case: Reporting Mould to Local Government

A video demonstrating how Intelligent Advisor can be used to help local government and housing associations receive reports of mould

Case Management in B2C Service

Magia was tasked with tracking all conversations from the customer and 3rd parties on the same case. Find out how this was achieved.

Magia’s commitment to Tech She Can

The Tech She Can Charter is a commitment by organisations to work together to increase the number of women working in technology roles in the UK.

Disability Advisory Service Case Study

A case study published in October 2023 about our work with the University of Oxford, Disability Advisory Service team. We describe the implementation of Oracle CX technology to create a digital solution to streamline administration processes.

Testimonial from Education and Skills Funding Agency

David Craig, Director of Data Science from the Education and Skills Funding Agency, executive agency to the Department of Education talks about his organisation's experience of working with Magia Consulting.

Resources

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