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Insights & News

The Magia Mindbank

Find out about our latest news, events, and read articles written by our consultants sharing their expertise and experience.

Insights

Next Generation Magia

Welcome to our new website, your digital hub for all things Magia featuring our new branding. We thought we might answer a few questions to help you get to know us a little better, allowing us to tell our story in a new way.
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Next Generation Magia

Business rules automation with Oracle Intelligent Advisor

Our Delivery Director, Jon Watson, talks about the basics of Oracle Intelligent Advisor, and how it can handle policy modeling and automation of business rules in this introductory article.
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Business rules automation with Oracle Intelligent Advisor
Introduction to B2C Service

Oracle B2C Service Introduction

Oracle B2C Service (formerly known as Oracle Service Cloud and RightNow) is a unified customer service application that enables you to manage customer interactions from multiple channels, including phone, web, live chat and email.
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Oracle B2C Service Introduction
B2C Service - Knowledge Foundation

Knowledge Management - Foundation

A knowledge repository is one of the most powerful tools when servicing your customers. Learn more about Oracle B2C Service Knowledge Management, and the do's and don'ts for successful implementation.
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Knowledge Management - Foundation
Cloud Technology Services. Shaped around you.

Knowledge Management - Keywords

This article will be looking at some of the ways that words can influence how the knowledgebase can be used, by both your staff and your customers.
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Knowledge Management - Keywords

Magia’s commitment to Tech She Can

The Tech She Can Charter is a commitment by organisations to work together to increase the number of women working in technology roles in the UK.
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Magia’s commitment to Tech She Can
Magia is an event sponsor and exhibitor for Oracle5: Live

Magia sponsors Oracle5: Live in London

Magia were a sponsoring exhibitor at Oracle5: Live at County Hall, London on Thursday 22nd June 2023. This is a premier Oracle technology conference for Finance, HR and IT. Read our highlights here.
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Magia sponsors Oracle5: Live in London

Resources

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