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Oracle HCM ME Platform

Empower your employees to get instant, auditable answers from a choice of channels, freeing up your HR team to do what they do best - giving your employees the first class experience they deserve.

Inside Oracle HCM My Experience

Oracle HCM ME is an employee experience platform that delivers tailored guidance and communication to every employee.

Our history with Intelligent Advisor

Why does our history matter?

For one, it is about knowing a product inside out and having implemented it many times in different situations. We have intuitive knowledge about the quickest way to do something. More importantly, we understand how the product can change your business operations in delightful ways. Once clients see the potential, they want to use the product more extensively.

How long have we worked with OIA?

Certainly longer than any of us imagined at the start of our careers! The product has been around for about twenty years, and sometimes it feels like we have been around longer. Our combined experience is at least double digits above that.

Why choose a partner like us?

We have extensive experience implementing and supporting Intelligent Advisor and moving applications into cloud platforms. Our knowledge of Intelligent Advisor has taught us how to deliver projects successfully, even in complex environments with multiple technologies. We bring dedicated specialist resource to your project to enable you to get the best use of your technology.

What else can we do?

We advise on best practices, strategy, and architecture and provide services in all implementation aspects including standard and bespoke training and set up Intelligent Advisor Centres of Excellence. When you are up and running we can do health checks and managed services to ensure you get the most from the quarterly updates from Oracle.

What should I do now?

You can speak to one of our experts or read on and find out more about what we offer.

Intelligent Advisor Services

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Implementation

We have developed Intelligent Advisor solutions in multiple industries. Our specialist team are skilled in all aspects of implementing Intelligent Advisor and or best practices have been developed through years of experience.

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Health check and tuning

We offer a comprehensive health check service to review your Intelligent Advisor implementation for best practice, future maintenance, maximise benefit and avoid problems. We also our tune-up skills to identify and resolve performance issues.

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Integration

We haven’t come across a system that we haven’t been able to integrate with Intelligent Advisor, and we welcome you to challenge us with your company’s systems.

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Managed service

Our aim is always to make you as self-sufficient if possible, but sometimes it makes sense for you to let us look after your rulebases while you get on with your business. Our offering is fully flexible based on your needs.

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Upgrade

We offer an end-to-end upgrade service for clients. We can upgrade to and from any version making sure that we do comprehensive testing to ensure that things are working as expected.

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Strategy

We help our clients understand where Intelligent Advisor can be used (and where it is not suitable). We assist with developing technology roadmaps, architecture and presentations to boards and wider stakeholder groups.

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Centre of excellence

Once you have your or few policies or forms live, it makes perfect sense to create a centre of excellence for all your policy automation needs in your organisation. We teach best practices, develop your centre of excellence based on 5 core pillars.

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Testing

We have extensive experience in testing Intelligent Advisor components and how to make the best use of time in any policy deployment. Let us show you how you can get better testing done quickly.

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Training

Back in the classroom, when we teach Intelligent Advisor, the students (your staff) often love what we show. And we’ll support and guide them through to a successful deployment and beyond. 

Yvette Cameron, Senior Vice President of Global Product Strategy, Oracle Cloud HCM

Working with Oracle HCM My Experience

Feeling empowered to make a difference

“Employees want to feel heard, empowered, and part of a culture they believe in. To meet these expectations, organisations need to step up and design experiences that meet the unique needs of their talent—or risk losing them to competitors that do.”

Yvette Cameron, Senior Vice President of Global Product Strategy, Oracle Cloud HCM
Yvette Cameron, Senior Vice President of Global Product Strategy, Oracle Cloud HCM

Working with Oracle HCM My Experience

Feeling empowered to make a difference

“Employees want to feel heard, empowered, and part of a culture they believe in. To meet these expectations, organisations need to step up and design experiences that meet the unique needs of their talent—or risk losing them to competitors that do.”

Yvette Cameron, Senior Vice President of Global Product Strategy, Oracle Cloud HCM

Process reduction

  • 91% reduction in appeals for a government agency that provides financial assistance for citizens and reduction in case processing time from 3 months to 10 days.
  • A project to automate university applications, reduced processing time from 4 weeks to a maximum of 48 hours, and in some cases instant online decisions and offer letters.

Process improvement

  • Created a new Disability Advisory Service system, consisting of an online portal for practitioners and students, validates data at source, reduces invoicing queries, and improves reporting.
  • Implemented a digital application process at a university for internships that enable under-represented and disadvantaged people to experience postgraduate study. The application process is fully WCAG2.1 compliant and device responsive for digital accessibility.

Data collection

  • Developed intelligent financial returns for 20,000 entities saving £3million a year in manual checking and contributing to the largest financial consolidation exercise in Europe. The service included complex calculations and validations. Intelligent data collection from a possible 5,000 data items ensured the service collected only the relevant fields.
  • Within very short timescales, implemented a COVID-19 data collection process for 26,000 users per day.

Business transformation

  • Helped a government organisation transform a funding calculation system using Intelligent Advisor to implement 1000s of complex education-based funding rules, a large-scale transformation involving multiple teams.

    Worked with a large Government Shared Service provider to implement an Intelligent Advisor centre of excellence to digitize forms, and automate processes relating to HR and Finance. The framework is in place to which connects to single sign on and their HR, ERP and CRM Systems and over 40 processes have been digitized using Intelligent Advisor.

Financial services

  • Assisted in developing a customer onboarding solution for a global bank with 8.8 million customers to meet "Know Your Customer" compliance requirements.

Human resources

  • Working with a large Government HR department to implement Intelligent Advisor to implement easy-to-use employee tools for recruitment, parental leave and dual location processes. The new digital forms for parental leave incorporate policy guidance to provide eligibility information during the application process, and the feedback of the new digital recruitment form has been excellent.
  • Assisting a university to create and maintain Intelligent Advisor forms for HR and Risk/Compliance use cases, to provide decisions such as eligibility for maternity, paternity and adoption leave, and to ensure management training and safety procedures are consistent across different sites and campuses.
  • For a half-yearly employee assessment, approval, and review process, we helped a client set up a workflow using Intelligent Advisor, feeding data into Oracle E-Business Suite for pay reviews.

Data Collection

  • We built a bespoke Land and Buildings data collection tool in .Net Core MVC to collect over 2,000 data points from every Academy Trust in England.

Tooling

  • We made tools to enable the near-real-time creation of connectors That allows the client quickly and efficiently extend or change the number and type of interview questions.
  • Our tools allow for fast development cycles. For instance, one customer saves time and makes their research budget go further by using our tools to do the work in a few days rather than weeks.

Software Development

  • We are experienced in agile development, using software patterns, continuous integration, and Test-Driven Development for projects.
  • We have successfully delivered front-end and back-end development and implemented APIs for internal and external use.
  • We have built SaaS and PaaS services and scalable server-less cloud-based web applications using the Microsoft Azure stack.
  • We have detailed knowledge and experience of C#, .NET, ASP.NET MVC, Blazor, SOAP, REST API, front-end web development (HTML/CSS/JS/SignalR/WASM), including Single Page Applications (SPA), and working with identity and access security in the Microsoft Azure PaaS environment.

Knowledge Transfer

  • We have built data collection and funding systems, supported customers in building in-house capabilities, and ensured effective knowledge management and transfer.

UK Government Digital Standards

  • We develop our services to the UK Government Digital Service standards and deliver Minimum Viable Product solutions within compressed timelines.

WCAG 2.1AA

  • We have designed a reusable form template that is GDS and WCAG 2.1 AA compliant. As a result, the team can produce each form to the required standard with less testing and a quicker turnaround time.
USE CASE

Why a personalised experience is different

CHALLENGE

You’ve already deployed Cloud HCM and have seen first-hand how it’s pushed your organisation forward, but you feel there might be a further step to take to really maximise the investment.

SOLUTION

Oracle ME (my experience) is a set of tools, here are some of them: Communicate for blasting out announcements and tracking who’s read and responded; Journeys guide your employees through complex processes so they can self-serve; HR Helpdesk is a facility for searching for knowledge and raising and tracking tickets; Digital Assistant is a bot that accesses the same underlying data.

OUTCOME

Employees have all they need in one place. They can build their own network, find mentors, connect with others in the organisation. They can self-serve confidently, whether through guidance along complex journeys or ticket/case management. In-the-moment feedback and regular check-ins with managers are encouraged. All of these digital tools can help you to have an engaged workforce.

Why a personalised experience is different

Frequently asked questions

Can you implement other modules within Oracle HCM?

We don't have a specific Oracle HCM practice for the full HCM suite of products but do have some skills in the space, and a network of trusted partners who we work closely with. If this is something you are interested in, get in touch and let's see if we can help you.

What is Oracle HCM Connections?

Oracle HCM Connections is part of Oracle HCM and integrates your employee directory and organisation chart with profile pages allowing employees to find people with similar interests and managers to see people's backgrounds, skills and aspirations. This module is complimentary to Oracle HCM ME platform and we can assist with implementing this and any other integrations needed to get you up and running with the ME platform.

Where do you provide your services?

We provide services globally. We work mostly in the English language.

What size HR department do you work with?

We used to typically work with clients with 10,000+ staff but are recently finding more smaller sized organisations adopting automation and employee experience platforms given the increase in remote working.

Do you sell Oracle licences?

Yes, we do. There are certain limits depending on the product and your turnover. There are special rules for Public Sector customers.

How do I set up a discovery call?

Please book a time for your call using the Contact Us section of our website.

Got a question that’s not covered here? Book a call to speak with one of our team.

Find out more about Oracle HCM ME Platform