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Insights & News

The Magia Mindbank

Find out about our latest news, events, and read articles written by our consultants sharing their expertise and experience.

Insights

Intelligent Advisor working with GOV.UK Design Systems (GDS)

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Intelligent Advisor working with GOV.UK Design Systems (GDS)
A group of hikers, on a wooden bridge with hills in the background, in white t-shirts showing Finnbar's Force signs

Mountain Foxes – The Sky’s the Limit!

Magia’s adventurous staff members took part in a charity climb of Scafell Pike for Finnbar’s Force, a charity supporting children and families affected by childhood cancer.
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Mountain Foxes – The Sky’s the Limit!
Nicole Waymark and Pete Gutteridge-Paye with their light green UKOUG awards beside hosts Leona Chauhan and Teni Okunowo.

UKOUG Awards 2024

Nicole Waymark, our Diversity Lead, talks about her experience at the 2024 UKOUG Community Awards
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UKOUG Awards 2024

Intelligent Advisor Use Case: Reporting Mould to Local Government

A video demonstrating how Intelligent Advisor can be used to help local government and housing associations receive reports of mould
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Intelligent Advisor Use Case: Reporting Mould to Local Government
Magia is an event sponsor and exhibitor for Oracle5: Live

Magia sponsors Oracle5: Live in London

Magia were a sponsoring exhibitor at Oracle5: Live at County Hall, London on Thursday 22nd June 2023. This is a premier Oracle technology conference for Finance, HR and IT. Read our highlights here.
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Magia sponsors Oracle5: Live in London
Cloud Technology Services. Shaped around you.

Knowledge Management - Keywords

This article will be looking at some of the ways that words can influence how the knowledgebase can be used, by both your staff and your customers.
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Knowledge Management - Keywords
B2C Service - Knowledge Foundation

Knowledge Management - Foundation

A knowledge repository is one of the most powerful tools when servicing your customers. Learn more about Oracle B2C Service Knowledge Management, and the do's and don'ts for successful implementation.
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Knowledge Management - Foundation
Introduction to B2C Service

Oracle B2C Service Introduction

Oracle B2C Service (formerly known as Oracle Service Cloud and RightNow) is a unified customer service application that enables you to manage customer interactions from multiple channels, including phone, web, live chat and email.
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Oracle B2C Service Introduction
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Next Generation Magia

Resources

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